Privacy Policy

How we collect, use, and protect your information

Effective Date: 16 November 2025

Last Updated: 16 November 2025

1. Introduction

Employ AI Pty Ltd (ABN: 21 672 202 612), trading as AI Orchestrator ("we," "us," or "our"), operates AI Champion and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for our courses or training programmes
  • Subscribe to our newsletter
  • Join our community
  • Contact us through our website
  • Purchase products or services

This information may include:

  • Name and contact details (email address, phone number)
  • Billing and payment information
  • Professional information (job title, company, industry)
  • Learning preferences and progress data
  • Communications with us

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address and browser type
  • Operating system and device information
  • Pages visited and time spent on pages
  • Referring website addresses
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Process your transactions and send related information
  • Deliver personalised learning experiences
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Send you marketing and promotional communications (with your consent)
  • Monitor and analyse usage patterns and trends
  • Detect, prevent, and address technical issues and fraudulent activity
  • Improve our website, products, and services

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: We may share information with third-party service providers who perform services on our behalf (e.g., payment processing, email delivery, hosting services)
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business
  • Legal Requirements: When required by law or to protect our rights, privacy, safety, or property
  • With Your Consent: With your explicit consent for specific purposes

We do not sell your personal information to third parties.

5. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. If you are located outside Australia and choose to provide information to us, please note that we transfer the data to Australia and process it there.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymise it.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Data Portability: Request a copy of your information in a structured format
  • Opt-Out: Opt out of marketing communications at any time
  • Withdraw Consent: Withdraw consent where we rely on consent to process your information

To exercise these rights, please contact us at the details provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Security

We implement appropriate technical and organisational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after any changes constitutes your acceptance of the new Privacy Policy.

13. Australian Privacy Principles

As an Australian company, we comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). This includes ensuring that your personal information is handled in accordance with these principles.

14. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Employ AI Pty Ltd
Trading as: AI Literacy, AI Champion, AI Orchestrator
ABN: 21 672 202 612
Phone: +61 490 393 533
Website: https://aiorchestrator.com.au
Location: Melbourne, Australia and Kuala Lumpur/Penang, Malaysia